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• Stop Sending Memos: How Leaders Create Ownership During Change Using the Three-Phase Change Ladder

  • When
    03/18/2026
  •  
    12:00 PM - 1:00 PM
  • Location
    https://zoom.us/webinar/register/WN_63_5oyijSQSh_1-nvrzP3g
  • Spaces left
    442

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  Stop Sending Memos: How Leaders Create Ownership During Change Using the Three-Phase Change Ladder

  
  

  Many change initiatives stall not because people resist change, but because leaders rely too heavily on announcements, emails, and slide decks to drive adoption. While these tools create awareness, they rarely create ownership. This session introduces the Three-Phase Change Ladder, a practical framework that helps leaders and change practitioners move change from direction, to engagement, to shared ownership. Rather than treating change as a one-time communication event, the ladder provides a structured approach to designing leadership behaviors, conversations, and feedback loops that sustain momentum.

  Participants will explore why organizations often over-invest in “sending memos” and under-invest in learning conversations — a pattern that leads to compliance, workarounds, and change fatigue. Through brief exercises and real-world examples across operational and professional settings, attendees will apply the ladder to a current or recent change effort to identify where progress is stalling.

  The session emphasizes actionable leadership practices — what to clarify, what to ask, and when to enable rather than direct — so change continues even when leaders are not present. Participants will leave with a simple diagnostic and conversation framework they can use immediately to move change beyond communication and into ownership.

  About the Speaker:

  
  

  Bob Anderson is the Founder and CEO of inLeärning LLC, where he focuses on the study and practice of organizational change, leadership development, and learning systems in operational environments. With more than 40 years of experience spanning manufacturing, organizational development, and executive coaching, his work examines how clarity, accountability, and trust influence the adoption of change and performance outcomes.

  Bob’s research-informed frameworks — including the Ladder of Accountability, Clarity Audit, and Three-Phase Change Ladder — integrate Lean manufacturing principles with behavioral science and adult learning theory. These models are used to assess change readiness, leadership alignment, and cultural dynamics across complex systems.

  Previously, Bob led enterprise learning and development functions for global manufacturing organizations, where he designed and evaluated large-scale training and change initiatives. He is a frequent contributor to leadership and change management forums and is currently authoring The Field Guide for Shop Floor Leadership, which synthesizes field research and practitioner insights into a practical change leadership model.

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• Why Facts Bounce and Stories Stick - Sponsored by LaMarsh Global

  • When
    03/26/2026
  •  
    12:00 PM - 1:00 PM
  • Location
    https://zoom.us/j/98074044948?pwd=hBaBtPIgmnHwcGOfGF47xRZy1vcpqe.1
  • Spaces left
    427

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  Why Facts Bounce and Stories Stick

  Change pros already have the plans, the decks, and the stakeholder maps. And yet… humans still do human things. When uncertainty spikes, the brain doesn’t crave more information—it craves meaning.

  In threat mode, people fill in the blanks, resist what feels unsafe, and forget half of what we lovingly wrote in that 42-slide “Change Update.” That’s where storytelling earns its keep.

  This webinar blends neuroscience and change practice to show why stories stick (and why bullet points bounce). We’ll unpack how narrative creates a visceral “as-if” experience, reduces cognitive overload, emotionally tags memory, and helps people make sense of disruption—key ingredients for adoption when resistance or fatigue shows up.

  We’ll also connect storytelling to familiar change barriers: loss aversion, status quo bias, identity threat, and burnout.

  You’ll leave with a simple, repeatable framework to develop stories that travel—supporting sponsors, strengthening communications, and accelerating peer-to-peer adoption.

  You’ll also get one-page story guides built for three high-impact moments: leader messages, change explanations, and burnout conversations.

  If you want your change message remembered after the meeting ends (wild concept), this is for you.

  About the Presenter:

  
  

  
  

  Christine Gehl Kreuser is the CEO and owner of LaMarsh Global and a senior change management executive with more than 25 years of experience leading complex global transformations. Based in Chicago, she partners with executives and change leaders to build change capability and create empowered, people-centered organizations. Christine brings deep practitioner and leadership experience from Fortune 100 environments, including building and leading Caterpillar’s global change management capability and serving as Global Process Owner for Change Management. Her work spans manufacturing, insurance, pharmaceuticals, and banking with a focus on sponsor alignment, practitioner development, and managing the people-related risks of transformation. Christine is known for translating strategy into practical, scalable change approaches that deliver measurable business and adoption outcomes.

  Sponsored By: 

  
  

  LaMarsh Global: https://www.lamarsh.com/

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• The hidden force in every change initiative: Understanding & Applying Change Uncertainty (Cu)

  • When
    04/16/2026
  •  
    12:00 PM - 1:00 PM
  • Location
    https://zoom.us/webinar/register/WN_usqiAfxYSZGLVtJcZqFOGg
  • Spaces left
    496

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  The hidden force in every change initiative: Understanding & Applying Change Uncertainty (Cu)

  Change rarely fails because leaders lack tools, it fails because people get stuck in uncertainty. When individuals aren’t sure how to act, what the change will really impact, or how severe the consequences might be, the human brain defaults to caution: hesitation, avoidance, over-analysis, resistance, and “wait-and-see” behavior.

  That psychological friction is one of the most overlooked and underestimated drivers of change success. In this high-energy virtual workshop, you’ll learn to recognize and reduce Change Uncertainty (Cu) and you’ll also see why this matters even more now: Cu is measurable within the Adaptability Intelligence framework, grounded in scientific research and statistically validated.

  That means uncertainty isn’t just a “soft” issue to sense intuitively; it can be understood with real rigor and used to sharpen decisions.

  We’ll break Cu into three practical lenses that show up in every initiative:

  • Response clarity: “What should I do differently right now?”

  • Impact certainty: “What will this change actually affect for me and for others?”

  • Severity certainty: “How big is this, really… and what happens if I get it wrong?”

  To bring it to life, the session includes examples of organizational data sets and patterns that reveal how uncertainty varies across teams, roles, and moments in the change journey highlighting both risks and hidden opportunities.

  You’ll leave able to tailor your leadership, communication, and change strategy to the human side with greater precision, reducing ambiguity, accelerating adoption, and strengthening the team’s ability to adapt to new tasks, skills, and behaviors.

  About the Speaker:

  
  

  Pete van Overwalle is the Founder and CEO of Omni Touchpoint, a professional services firm that helps individuals, teams, and organizations thrive through change by strengthening the critical meta-skill of adaptability. With a career spanning decade of leading transformation in complex environments, Pete brings a pragmatic, people-centered approach to change leadership - one that blends innovation, leadership development, and measurable performance improvement. As a certified Six Sigma Black Belt and active member of the Association of Change Management Professionals (ACMP), Pete partners with organizations to build the skills, talents, and mindsets that enable better outcomes especially when priorities shift, uncertainty rises, and new ways of working demand rapid adoption. His work focuses on helping leaders and teams close the gap between strategy and human capacity, so change becomes something people can navigate with clarity and confidence. Known for creating highly engaging learning experiences both virtually and in person, Pete designs sessions that are interactive, energetic, and immediately applicable. Participants don’t just leave with insights; they leave with practical strategies they can use right away to lead, collaborate, and perform more effectively in the realities of modern work.
  

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• Midwest Change Conference 2026: Co-Creating the Future of Change Fueling Change, Driving Impact Together

  • When
    04/20/2026
  •  
    8:00 AM - 6:00 PM
  • Location
    Summit, 205 N. Michigan Ave, Chicago, IL 60601

  Register

  

  
  

  
  

  Full details on the Midwest Change Conference website! 
  

  Agenda

  8:00am-8:45am	Registration + breakfast
  9:00am-10:00am	Welcome + Keynote Speaker: Tim Creasey & Mike Bullock
  10:15am-11:00am	1st breakout session (choose from 4 options) ​
  11:00am-11:15am	Morning break / Networking / Visit Sponsors ​
  11:15am-12:00pm	2nd breakout session (choose from 4 options) ​
  12:00pm-1:00 pm	Lunch / Attendee engagement activity ​
  1:15pm-2:00pm	3rd breakout session (choose from 4 options)  ​
  2:00pm-2:15pm	Afternoon Break / Networking / Visit Sponsors ​
  2:15pm-3:00pm	ACMP Midwest Board Panel ​
  3:00pm-4:00pm	Closing Speaker: Katie Schlott​
  4:00-6:00pm	Networking Event ​

  Keynote Speaker(s) Tim Creasey and Mike Bullock

  

  From Silos to Shared Success: Collaborating Across the Change Ecosystem

  Closing Speaker: Katie Schlott

  
  

  Beyond Empathy:  Co-Creating Change through Inclusive Design

  Speaker Bios and session details can be found on the Midwest Change Conference website!

  Registration & Cost 

  Registration Types	Price
  ACMP Midwest Member - Early Bird  (February 1st- March 7th)	$249
  ACMP Midwest Non Member - Early Bird  (February 1st- March 7th)	$349
  Volunteer/Student	$199

  *Students: please send an email from your school email address to  director.operations@acmpmidwest.org with your school and program/major to receive a registration code.

  Did you know you can utilize time spent attending the ACMP Midwest Conference towards PDU credits for your CCMP recertification as well as towards other professional development opportunities? 1 PDU can be earned for every 1 hour of learning.  Simply document your time learning and submit to the governing body of your credential.
  

  All cancellation and transfer requests must be received in writing to ACMP Midwest. Please send written notice of cancellation by email to director.operations@acmpmidwest.org. Event fees are transferable to another participant from the same organization ONE TIME only, for ACMP Midwest Change Conference 2026.

  The cancellation fee structure is as follows unless otherwise noted (i.e. non-refundable items):

  Cancel on or before Mar 22: $75 cancellation fee; $25 transfer fee

  Cancel between Mar 22 and March 31: $125 cancellation fee; $75 transfer fee

  Cancel after March 31: Non-refundable cancellation; $100 transfer fee

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• Adaptive Readiness: Using Adaptability Quotient to Co-Create Successful Change

  • When
    05/08/2026
  •  
    12:00 PM - 1:00 PM
  • Location
    https://zoom.us/webinar/register/WN_H9ya7nLWRl2OYpTwy15W5w
  • Spaces left
    495

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  Adaptive Readiness: Using Adaptability Quotient to Co-Create Successful Change

  Traditional change readiness assessments give us a point-in-time snapshot but rarely predict how people will actually respond once change begins. This session introduces a practical, forward-looking approach: Adaptive Readiness, a model that uses Adaptability Quotient (AQ) as a leading indicator of change readiness and stakeholder adoption.

  Built on tested insights that translate directly into practice, this session illustrates how AQ uncovers more than readiness. It reveals how well people can learn, adapt, collaborate, and co-create—and offers tools practitioners can apply immediately. Participants will gain a practical framework that links AQ to real readiness behaviors, highlights early signs of adoption, and shows how to adjust engagement strategies for stakeholders with different levels of adaptive capacity.

  Attendees will receive the diagnostic tool and tested readiness indicators to help assess adaptive capacity and pinpoint where additional support is needed. Case examples paired with findings from applied AQ measurement show how adaptability can be strengthened through intentional, co-created experiences.

  This session reframes readiness as a co-created capability, something built with people, not assessed once and forgotten. Participants will leave with tested, easy-to-apply tools to assess adaptability for change readiness and strengthen the conditions that drive higher adoption during transformation.

  About the Speaker:

  
  

  Stephanie Douglas, Ph.D., CCMP, leads change and organization development initiatives in aviation, aerospace, and healthcare. Her work focuses on adaptability, organizational resilience, and human-centered change. With numerous peer-reviewed publications and extensive conference presentations, she brings tested, real-world insights that help organizations build adaptive capacity and drive successful adoption.

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• The Change Intelligence™ Scorecard: Measuring What Truly Drives Adoption

  • When
    07/16/2026
  •  
    12:00 PM - 1:00 PM
  • Location
    https://zoom.us/webinar/register/WN_A2oOJRTzQRyjp0I-ZpkGMQ
  • Spaces left
    500

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  The Change Intelligence™ Scorecard: Measuring What Truly Drives Adoption

  Explore a people-centered, data-driven approach to measuring change. Build a Change Intelligence™ Scorecard with practical tools you can apply immediately to strengthen readiness, adoption, and impact.

  About the Speaker:

  
  

  Sharon Kreitinger, MA, MBA, is the Founder and Principal Consultant of AxysPoint Consulting Group. A Prosci®-certified change leader, she specializes in PMO strategy, project recovery, M&A integration, and human-centered change. Sharon has led transformations across healthcare, manufacturing, and public sectors, bringing practical tools and data-driven insights that help organizations navigate change with clarity and confidence.

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• From OCM-Driven to Workforce-Led Change Adoption

  • When
    10/16/2026
  •  
    12:00 PM - 1:00 PM
  • Location
    https://zoom.us/webinar/register/WN_jLc3ekUKTGqfiY-njVVqwg
  • Spaces left
    500

  Register

  From OCM-Driven to Workforce-Led Change Adoption

  Organizations are navigating continuous transformation, yet many still rely on a traditional model where OCM teams are expected to drive adoption, engagement, and readiness for the entire workforce. As the pace and volume of change intensify, this approach is no longer scalable. The future requires a shift from OCM-driven execution to leader-enabled and workforce-led change adoption.

  This session presents a modern perspective on rebalancing roles across the organization so that leaders and employees are equipped—not dependent. Attendees will explore how OCM can evolve into a strategic enabler that builds capability, strengthens emotional resilience, and embeds change leadership into everyday work. The session will outline what it looks like when leaders take on “micro-OCM” responsibilities and when employees are empowered to manage their own change experience with confidence.

  Through practical examples and a forward-looking framework, the session will help participants rethink how their organizations can prepare for continuous change by shifting ownership, redefining expectations, and building long-term resilience across the workforce.

  About the Speaker:

  
  

  Asel Abu-Alshaeer is a Senior Manager at Yash Technologies specializing in enterprise transformation, change adoption, and capability-building. She helps leaders and teams become confident drivers of change by applying practical, future-ready OCM strategies that strengthen resilience, accelerate adoption, and build organizations capable of leading change from within.
  

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• Empowering Teams Through Self-Organization

  • When
    11/16/2026
  •  
    12:00 PM - 1:00 PM
  • Location
    https://zoom.us/webinar/register/WN_2J0UWIX-TJ2m1ANl2-2bRA
  • Spaces left
    500

  Register

  Empowering Teams Through Self-Organization

  Talk about a change management program— in 2022 my organization embarked on a journey to become less-hierarchical by leveraging self-organization not only in teams, but also at the system level.

  From my perspectives as chief of staff tasked with helping to design and implement this change, and as a Northwestern lecturer in the MSLOC program, I will share insights about why such a change matters and how one goes about creating a human-centric approach to organizational change.

  Attendees will gain actionable insights into how one might approach a new way of working that requires not only shifts on mental models of what work is now to how to engage with the entire organization to learn, design and experiment with new ways of working.

  About the Speaker:

  
  

  Maggie Lewis is a change leader who specializes in designing human-centered work experiences, empowering teams, and fostering self-organizing, Agile environments. She is a proponent of changing systems through the application of design thinking methodologies which include experimentation and co-creation.

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