The hidden force in every change initiative: Understanding & Applying Change Uncertainty (Cu)
Change rarely fails because leaders lack tools, it fails because people get stuck in uncertainty. When individuals aren’t sure how to act, what the change will really impact, or how severe the consequences might be, the human brain defaults to caution: hesitation, avoidance, over-analysis, resistance, and “wait-and-see” behavior.
That psychological friction is one of the most overlooked and underestimated drivers of change success. In this high-energy virtual workshop, you’ll learn to recognize and reduce Change Uncertainty (Cu) and you’ll also see why this matters even more now: Cu is measurable within the Adaptability Intelligence framework, grounded in scientific research and statistically validated.
That means uncertainty isn’t just a “soft” issue to sense intuitively; it can be understood with real rigor and used to sharpen decisions.
We’ll break Cu into three practical lenses that show up in every initiative:
• Response clarity: “What should I do differently right now?”
• Impact certainty: “What will this change actually affect for me and for others?”
• Severity certainty: “How big is this, really… and what happens if I get it wrong?”
To bring it to life, the session includes examples of organizational data sets and patterns that reveal how uncertainty varies across teams, roles, and moments in the change journey highlighting both risks and hidden opportunities.
You’ll leave able to tailor your leadership, communication, and change strategy to the human side with greater precision, reducing ambiguity, accelerating adoption, and strengthening the team’s ability to adapt to new tasks, skills, and behaviors.
About the Speaker:
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Pete van Overwalle is the Founder and CEO of Omni Touchpoint, a professional services firm that helps individuals, teams, and organizations thrive through change by strengthening the critical meta-skill of adaptability. With a career spanning decade of leading transformation in complex environments, Pete brings a pragmatic, people-centered approach to change leadership - one that blends innovation, leadership development, and measurable performance improvement. As a certified Six Sigma Black Belt and active member of the Association of Change Management Professionals (ACMP), Pete partners with organizations to build the skills, talents, and mindsets that enable better outcomes especially when priorities shift, uncertainty rises, and new ways of working demand rapid adoption. His work focuses on helping leaders and teams close the gap between strategy and human capacity, so change becomes something people can navigate with clarity and confidence. Known for creating highly engaging learning experiences both virtually and in person, Pete designs sessions that are interactive, energetic, and immediately applicable. Participants don’t just leave with insights; they leave with practical strategies they can use right away to lead, collaborate, and perform more effectively in the realities of modern work.
