Best Ways to Utilize Change Management for Major Operating Model Changes

When
12/17/2024
12:00 PM - 1:00 PM
Location
https://zoom.us/j/97154955178
Spaces left
362

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Operating Model improvement-based initiatives are a constant presence in most organizations’ change portfolios. They focus on changing the way we work and who we report to, as well as the new technologies and revised business processes that we need to leverage. Though business disruption is expected, often, we overlook or underestimate how personal this change is for impacted stakeholders – leading to emotional risk for organizations. Understanding who is impacted and how they are impacted is critical to reducing and/or preventing downstream issues across organizations.

In this webinar, through an Organizational Change Management (OCM) lens, we will review Operating Model approaches that Centric Consulting has seen, including outlining pros/cons of each. We will explore common people challenges that occur, as well as effective OCM mitigation strategies and tactics to help ensure the desired business results are achieved – anchoring the needed Operating Models changes into the fabric of the organizations.

About the Speakers:

Amy Laures, Centric Consulting OCM Manager

Amy is an Organizational Change Management (OCM), Project Management Professional (PMP),and Business Transformation professional with 30 years of experience planning and implementing large-scale transformation initiatives across multiple industries, with an emphasis on supporting Finance & Accounting teams within large organizations. Her areas of expertise include: operating model strategy and support; OCM assessments & capability builds; executive coaching and leadership alignment; change communications; impact assessments and stakeholder engagement; process redesign; and project management. She resides in the Chicago area and is married with 2 adult kids, a Labrador puppy and a cat. Amy is an amateur musician & singer, a passionate Chicago sports fan, and an avid reader.

Michelle Davies, Centric Consulting People & Change Practice Lead

Michelle is an Organizational Change Management (OCM) and Business Transformation professional with over 25 years of consulting experience. She oversees Centric Consulting’s People & Change practice for the Chicago, IL area. Her areas of expertise include: strategic thinking & business planning; OCM assessments & capability builds; change communications; change leadership effectiveness; process redesign; impact assessments & job realignment; learning experience; and stakeholder engagement. Originally from England, she now resides in Arlington Heights, IL (suburb of Chicago). Michelle is married with 2 teenagers, 3 Labradors, 1 Great Pyrenees, and 1 cat. She is also an ACE certified fitness instructor, loves taking Zumba classes, as well as loves reading and gardening.